What delivery charges can I expect when I place an order on-line?Most orders are shipped UPS® Ground Service and you can expect delivery within 7-10 working days. For specific information on delivery and freight charges, please see our shipping/ delivery section under Customer Service. What is your return policy? At , you can always shop with confidence… your satisfaction is assured. If within 30 days you are not completely satisfied, return the item for an exchange, gift certificate, or full refund, including tax. Sorry, we are unable to refund shipping charges.Do you have a bridal or gift registry No, we do not have a bridal registry at this time.Can you ship items internationally? Currently, we are not able to ship products or catalogs to international addresses.

Is your site secure? Yes, our site is secure. All of the information you submit is sent to on a completely secure SSL connection.How can I change my mailing address for your catalog? If you are a registered on-line shopper, your personal information is automatically updated in our system. If you are not a registered on-line shopper, please send the mailing label off of your most recent catalog to P.O. Box 161009, Fort Worth, Texas, 76161-9967. How can I request a copy of your Annual Report? You can request a copy of the Annual Report in one of two ways. Go to the Investor Relations section of the web site and send an e-mail directly to Investor Relations or contact Investor Relations by phone or by fax a We want to assure you that we are using SSL technology so that no one but you can access your private information.

When a man named began selling inexpensive reproductions of 18th and 19th Century traditional English furniture. He advertised his mahogany-finished butler''s tables and nightstands in magazines, then shipped the unassembled items to customers, who put them together in their homes. The name was idea. He associated the most glorious days of the British Empire with India, and its crown jewel, the city of . He hoped everyone would make the connection. They didn''t but that was the least of his problems. In 1978 was strictly mail-order. Sales totaled $1.5 million, and the company was losing money.A New Direction Then along came Canadian Robert who found out about the company and was impressed by the quality of the products and the reasonable prices.purchased the rights to develop The Company in Canada, which included access to the overseas supply channels Harper had established, mainly in Taiwan. Back in Toronto, decided to put ''s products into small stores in shopping malls. He believed the concept would attract "impulse shoppers" looking for an attractive product at a very good value.

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